Background:

Hetta Institute for International Development (HIID) is a USA-based professional educational corporation specializing in human capacity building. The Institute specializes in helping the mid and senior-level executives, particularly those from the developing countries, to upgrade their skills. HIID was founded in 2001 and registered with Arizona Corporation Commission, Phoenix, Arizona, USA.  Hetta Institute for International Development is also registered with the New Jersey Department of the Treasury Division of Revenue and Enterprise Services. HIID also partners with the Center for Executive Training and International Development (CETID), a professional training provider in sustainable development, registered and based in Manhattan, New York City, USA   Since 2001, HIID has provided short term training courses to hundreds of high-ranking government and corporate officials.

Course Description:

Project development and management for healthcare managers course is designed to enhance the competencies of the health officials to manage development healthcare programs at various levels in the healthcare industry. First, the course introduces participants to the fundamental concepts of healthcare project phases including project initiation, design, planning, implementation, monitoring, closing, and delivery processes of healthcare programs in the public and private sectors. Second, other aspects of the course including planning, monitoring, and evaluation in the context of the developing countries will be discussed and analyzed. Third, the course will use the participatory approach to analyze some of the critical issues in the healthcare industry including, the significance of the emerging faith-based healing and traditional healthcare systems in the developing countries, the role of health insurance in our healthcare systems, and understanding and analysis of the emerging of the deadly diseases in our communities. Finally, some case studies of healthcare projects will be reviewed in the light of best practices.

Course Learning Objectives

The objective of this course is to enhance the participants’ skills and understanding of the concepts and principles of healthcare development and management in developing countries.

Course Content:

The course is organized in a workshop setting facilitated by seasoned professional facilitators with practical experience in the healthcare industry for 1 & 2 weeks organized into the following modules:
  • Overview, Challenges, and Expectations of the Course
  • Overview of the healthcare system: issues, context, approaches, and challenges facing the health care system in the developing countries
  • Understanding the concept of sustainable development in the context of healthcare management
  • Traditional and modern approaches to healthcare management systems
  • Indicators of development in the healthcare system
  • Components of health care development
  • The Millennium Development Goals – the health goal
  • Project development and models

Nature of a Project:

  • Objectives
  • Using the SMART tool to identify objectives
  • Defining a project
  • Programs versus projects
  • Characteristics of a project
  • What is Project Management?

Project Development Process:

  • Define project scope
  • Specify features, design
  • Baseline system
  • Build the product, testing
  • Deliver products to customers

Project Life Cycle:

  • Phase #1: Defining the project
  • Phase #2: Planning the project
  • Phase #3: Executing the project
  • Phase #4: Delivering the Project

Parameters of a Project:

  • Project scope
  • Quality
  • Cost
  • Duration/Time
  • Resources
  • Integration
  • Communication
  • Procurement
  • Risks

Planning the Project Implementation:

  • Establishing project priorities
  • Project priority matrix
  • Project management trade-offs
  • Tools for project planning: SWOT Analysis

Implementing the Project:

  • Creating a work breakdown structure
  • Creating a project team and project review group
  • Developing status report process
  • Making changing to the project
  • Assessing the quality of the project
  • Making forecasts

How to use WBS tool to identify staff:

  • Using the Logical Framework
  • Team-building factor
  • Dealing with risks and uncertainty
  • Time management
  • Risk management process-Change process

Monitoring the project:

  • How to design the monitoring system
  • The project control system
  • How to design progress report system
  • PERT Network tool
  • Tracking Gantt Charts
  • Formative evaluation
  • Process evaluation
  • Outcome evaluation
  • Cost-benefit analysis
  • Program documentation and reporting

Measuring Project Performance:

Requires the Understanding of three values:
  • 1. Planned Value (PV)
  • 2. Earned Value (EV)
  • 3. Actual Cost (AC)

Finding Variances in the project:

  • 1. Actual Costs (ACS)
  • 2. Budget at Completion (BAC)
  • 3. Cost Variance (CV)
  • 4. Schedule Variance (SV)
  • Calculating the cost performance index (CPI)
  • Finding the Schedule Performance Index (SPI)
  • Completing the Estimate to Complete (ETC)
  • Preparing for the Estimate at Completion (EAC)
  • Finding the Variance at Completion (VAC)
  • The five rules of Earned Value Management (EVM)

Evaluating the project:

  • How to design evaluation metrics
  • How to evaluate project against standards
  • Primary targets
  • How to evaluate project against stakeholders’ expectation
  • How to evaluate external processes
  • Traditional and Faith Healing Healthcare
  • Collaboration between traditional practitioners and primary health care in Developing countries
  • Types of traditional medicines
  • Christian faith healings, traditional Chinese medicine
  • The significance of alternative medicines
  • Pros and cons of traditional medicine practices

Delivering the Project:

  • Train the clients and staffs
  • Transfer documents
  • Release resources
  • Release personnel committed to the project
  • Draw lessons learned from the project

Results-Based Project Management Approach:

  • What is results-based management?
  • Define realistic expected results
  • Focus on people: define beneficiaries
  • Problem identification
  • Intervention Logic
  • Logic model or Results chains-Implementation
  • Monitor progress towards results

Conclusion:

  • Case studies and best practices
  • Exercise and group presentation
  • Computer training with a brand laptop to take home

Learning Outcomes:

At the end of the course, participants should be able to:
  • 1. Describe the principles of project development and management in the healthcare system; planning, project evaluation, and monitoring of health programs.
  • 2. Identify and describe some of the issues and challenges affecting the healthcare system in developing countries.
  • 3. Write a comprehensive evaluation and monitoring healthcare report to the stakeholders.
  • 4. Enhance course participants’ skills in the better management of healthcare programs for private or government donors.
  • 5. Improve participants’ skills in designing a step-by-step approach in monitoring and evaluating healthcare projects.
  • 6. Empower participants to become better able to assess needs, articulate plans, and evaluate healthcare projects.

Learning Methodology:

The course is delivered in a workshop setting facilitated by seasoned professional facilitators with practical experience. Active participation is required and key to the success of the workshops. Other methods used in this course include case studies and problem-solving exercises. No tests or examinations will be taken by participants in this course. Assessment of participant’s performance will be measured through effective class participation, group presentation, group project, and class attendance. This course combines presentations, lectures, class discussions, group presentation, and problem-solving exercises.

Who should attend?

The course is intended for health professionals and administrators in the healthcare industry as well as anyone who has the responsibility for developing, designing, and implementing healthcare projects. Senior public officials, managing directors of private organizations, project managers, senior project consultants, heads of departments, supervisors, personnel officers, senior government staff, and other personnel as deemed appropriate by management.

Course Duration:

1 & 2 weeks

Training Locations and Scheduled Dates:

Phoenix, Arizona, USA; Jersey City, New Jersey, USA: Mar 16-27; Jun 15-26; Aug 17-28; Oct 19-30, 2020 Washington DC, USA:

Course Fees:

The course fee is $4,950 USD for 2 weeks. The course fee covers the following: instruction, course materials, one brand new laptop computer to take home (2-week course only), administration expenses, field trips, cultural programs, and miscellaneous program-related expenses.

How to Register:

To receive a letter of invitation and supporting documents, you must complete and forward the registration form to the training director as soon as possible. To participate in this course, the applicant must:
  • 1. Send a completed application form
  • 2. Have a bachelor’s degree/or have relevant work experience at senior management level
  • 3. Be nominated by the head of his/her department
  • 4. Be a senior member of the department/organization
  • 5. Demonstrate a devoted interest in the course
  • 6. Have proof of English proficiency
  • 7. Demonstrate proof of financial sponsorship of1 the course.