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The most important asset of any company or organization is the employee. Productive and effective employees are very critical to any company outperforming its competition. Is your organization or department at risk of dealing with the following issues: inappropriate employee behavior, debate on whether to outsource or not, sexual harassment, staff reduction, labor unions, globalization, corporate merger, budget reduction, computer technology, performance appraisal, pension and life after retirement, and management of conflict in the workplace? Many organizations’ human resource management departments traditionally focus only on recruiting and hiring — neglecting such critical aspects such as training and career development, human resource development, health, and safety in the workplace. This course takes an in-depth look at the ever-changing world of human resource management. This course also uses selected case studies to acquaint human resource managers with a range of new ideas, issues, methods, and strategies in human resource management. Its participatory nature allows participants from all over the world to share valuable experiences, concerns, and insights.

Course Learning Objectives:
This short course aims to equip personnel managers and human resources officials the professional and managerial skills to succeed in achieving their organizational goals.

Course Content
The “Best Practices in Human Resources Management” course has some of the following key areas of learning:

  • Fundamentals of human resources management
  • Challenges of human resource management
  • Current issues for human resources managers
  • Human resources and legal issues
  • Recognizing human resources as the most valuable assets of the organization
  • The employment process, compensations, and benefits
  • Performance and accountability
  • Performance appraisal best practices
  • Dealing with controversial issues in personnel management
  • Management skills for new HR managers
  • Employee training and development
  • The employment process and compensation
  • Performance and evaluation, management, benefits, and welfare
  • Recruiting and retention strategies
  • Getting the right person to do the job
  • Understanding the importance of planning for human resource management and development
  • Interpersonal management and negotiation skills
  • Crisis management and conflict resolution strategies in the workplace
  • Issues of compensation, contracts, welfare, corporate merger, retrenching, etc.
  • Life after retirement
  • Effective communication of goals and strategies across the organization
  • Construction and implementation of mission and vision statements
  • Case Studies of best practices in human resources management
  • Problem-solving exercises
  • Classroom projects
  • Field trips

Learning Outcome:
Upon completion of this course, participants will be empowered to improve their skills on the following:

  • Better understanding of the issues involved in human resources management.
  • How to recruit and retain the best employees to meet organizational goals.
  • Have a better understanding on the issues of employee compensation and benefits.
  • Improve their role on career training and development for employees.
  • Will be more capable to enforce institutional policy on compliance to regulations.
  • Have more understanding about the importance of keeping a safe work environment.
  • Performance management and appraisal issues.

Learning Methodology:
The course is delivered in a workshop setting facilitated by seasoned professional facilitators with practical experience. Active participation is required and key to the success of the workshops. Other methods used in this course include case studies and problem-solving exercises. Assessment of participant’s performance will be measured through effective and quality class participation, group presentations, group projects, and class attendance. This course combines presentations, lectures, class discussions, group presentation, and problem-solving exercises.

Who should attend?
This course is strongly recommended for human resource managers, individuals whose jobs involve supervising subordinates, and for those who want to improve their management skill.

Course Duration:
2 weeks

Training Locations and Scheduled Dates
New York, USA: May 16-27; Jun 16-27; Sep 12-23; Oct 17-28; Nov 16-27; Nov 30-Dec 12;
Washington, DC, USA: Feb 1-2; Feb 29-Mar 11; Apr 4-15; May 2-13; Jul 13-24; Sep 12-23; Nov 14-25; Dec.
Phoenix, Arizona, USA:  Jan 15-26; Feb 6-18;  Dec 5-16;
London, United Kingdom: Mar 14-25; Jul 13-24;
Toronto, Canada:  Mar 4-25; Apr 18-29; Sep 12-23; Nov 14-25;
Lagos, Nigeria;

Course Materials
Course materials include PowerPoint presentation slides, carefully selected reading materials, exercises, case studies, reading references, and a laptop computer.

Course Fees
The course fee is $3,800 for 1 week and $5,750 for 2 weeks. The course fee covers the following:  instruction, course materials, administration expenses, field trips, cultural programs and miscellaneous program-related expenses.

How to Register
To participate in this course, the applicant must:

  1. Send a completed application form
  2. Have a bachelor’s degree/or have relevant work experience at senior management level
  3. Be nominated by the head of the department
  4. Be a senior member of the organization
  5. Demonstrate a devoted interest in the course
  6. Have a proof of English proficiency
  7. Demonstrate proof of financial sponsorship for the course

Hetta International Development Center

295 Madison Avenue, 12th Floor

New York, NY 10017

Ph. 212 379 8348

E-mail: hetta2002@hettaseminars.com


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