Hetta Institute for International Development (HIID) is a USA-based professional educational corporation specializing in human capacity building. The Institute specializes in helping the mid and senior-level executives, particularly those from the developing countries, to upgrade their skills. HIID was founded in 2001 and registered with Arizona Corporation Commission, Phoenix, Arizona, USA.  Hetta Institute for International Development is also registered with the New Jersey Department of the Treasury Division of Revenue and Enterprise Services. HIID also partners with the Center for Executive Training and International Development (CETID), a professional training provider in sustainable development, registered and based in Manhattan, New York City, USA.  Since 2001, HIID has provided short term training courses to hundreds of high-ranking government and corporate officials.

Course Description:

The most important asset of any company or organization is the employee. Productive and effective employees are very critical to any company outperforming its competitors. Is your organization or department at risk of dealing with the following issues: inappropriate employee behavior, debate on whether to outsource or not, sexual harassment, staff reduction, labor unions, globalization, corporate merger, budget reduction, computer technology, performance appraisal, pension and life after retirement, and management of conflict in the workplace? Many organizations’ human resource management departments traditionally focus only on recruiting and hiring – neglecting such critical aspects such as training and career development, human resource development, health, and safety in the workplace. This course takes an in-depth look at the ever-changing world of human resource management. This course also uses selected case studies to acquaint human resource managers with a range of new ideas, issues, methods, and strategies in human resource management. Its participatory nature allows participants from all over the world to share valuable experiences, concerns, and insights.

Course Learning Objectives:

This short course aims to equip personnel managers and human resources officials the professional and managerial skills to succeed in achieving their organizational goals.

Course Content:

Training Overview and Expectations of the Course
  • 1. Fundamentals of human resources management
  • 2. Challenges of human resource management
  • 3. Current issues for human resources managers
  • 4. Human resources and legal issues
  • 5. Recognizing human resources as the most valuable assets of the organization
  • 6. The employment process, compensations, and benefits
  • 7. Recruiting and retention strategies
  • 8. Performance and accountability
  • 9. Crisis management and conflict resolutions strategies in the workplace
  • 10. Managing diversity
  • 11. Employee training and development
  • 12. Performance appraisal best practices
  • 13. Dealing with controversial issues in personnel management
  • 14. Retirement benefits

Strategic Role of HRM:

  • What is Human Resources Management?
  • HRM Department
  • The importance of human capital in an organization
  • Management skills for new HR managers
  • Employee training and development
  • The employment process and compensation
  • Performance and evaluation, management, benefits, and welfare

Recruiting and retention strategies:

  • Recruitment and selection process
  • Types of recruitment
  • Selection process

Activities of HRM:

  • Analysis and design of work
  • Forecasting HR demands
  • HR Planning
  • Recruitment and selection process
  • Training
  • Compensation
  • Employee relations
  • Compensations and benefits
  • Performance appraisal

Legal and disciplinary aspects of employees:

  • Equal opportunity
  • Compliance with the staff handbook
  • Disciplinary and grievance procedures
  • Labor Unions
  • Government labor policies

Analyzing Key Issues in HRM:

  • Performance Appraisal
  • Managing diversity in the Workplace
  • Disciplining Employees
  • Factors influencing HRM functions
  • Skills of HRM professionals
  • Styles of leadership

Challenges Facing Human Resources leadership:

  • Change Management
  • Leadership and development
  • Effective communication of goals
  • Getting the right person to do the job
  • Compensations
  • Interpersonal management and negotiation skills
  • Staffing and Retention
  • Crisis management and conflict resolution strategies in the workplace
  • Issues of compensation, contracts, welfare, corporate merger, retrenching, etc.

HRM Best Practices:

  • Equal Opportunity
  • Employee retention
  • Information technology and HRM
  • Ethics, justice, and fairness
  • Construction and implementation of mission and vision statements
  • Life after retirement
  • Case Studies of best practices in human resources management
  • Computer training with a brand new laptop to take home
  • Site visits

HRM Best Practices

Training Overview and Expectations of the Course. Upon completion of this course, participants should be able to:
  • 1. Identify and explain the issues involved in human resources management.
  • 2. Describe how to recruit and retain the best employees to meet organizational goals.
  • 3. Explain issues related to employee compensation and benefits.
  • 4. Design their role in career training and development for employees.
  • 5. Demonstrate more capability to enforce institutional policy on compliance with regulations.
  • 6. Demonstrate a more understanding of the importance of keeping a safe work environment.
  • 7. Analyze performance management and appraisal issues.

Learning Methodology:

The course is delivered in a workshop setting facilitated by seasoned professional facilitators with practical experience. Active participation is required and key to the success of the workshops. Other methods used in this course include case studies and problem-solving exercises. Assessment of participant’s performance will be measured through effective and quality class participation, group presentations, group projects, and class attendance. This course combines presentations, lectures, class discussions, group presentation, and problem-solving exercises.

Who should attend?

This course is strongly recommended for human resource managers, individuals whose jobs involve supervising subordinates, and for those who want to improve their management skill.

Course Duration:

2 weeks

Training Locations and Scheduled Dates:

Phoenix, Arizona, USA; Jan 6-17, 2021 Jersey City, New Jersey, USA: Apr 20-30; May 18-29; Sep 14-25; Nov 16-27; Dec 14-24, 2021 Washington DC, USA:

Course Materials:

Include PowerPoint presentation slides, carefully selected reading materials, exercises, case studies, reading references, and a laptop computer.

Registration Fees:

The course fee is $4,800 USD for 2 weeks. The course fee covers the following: instruction, course materials, one brand new laptop computer to take home, administration expenses, field trips, cultural programs, and miscellaneous program-related expenses.


To participate in this course, the applicant must:
  • 1. Send a completed application form
  • 2. Have a bachelor’s degree/or have relevant work experience at senior management level
  • 3. Be nominated by the head of his/her department
  • 4. Be a senior member of the organization
  • 5. Demonstrate a devoted interest in the course
  • 6. Have proof of English proficiency
  • 7. Demonstrate proof of financial sponsorship for the course